Closed drive-thru service window irks councilman

If city officials intend to cut window services, perhaps they need to re-evaluate the amount of money they appropriate in the budget, council member says.
Aaron Krause
Apr 26, 2014

 

A closed drive-thru service window this month at the city's finance department fired up council member Ricky Branham at Monday's council meeting.

Branham told city manager Brian Humphress that if city officials intend to cut window services, perhaps they need to re-evaluate the amount of money they appropriate in the budget.

Branham said the service window was closed all this month so far except for two days -- a claim Humphress disputed. The city manager said it was closed from April 1 through 18.

The city manager said when he came to Willard in 2001, the finance department comprised five full-time employees and one part-timer. Now, there are four full-time employees.

Humphress said not only is the department short-staffed, waiting on customers isn't their only responsibility.

 

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Comments

truckin

Same goes for a fast food employee..and ever other private sector job..so what is the point? only with government payroll folks.
Always whine.. too much work...i think it is they complain because they want more breaks and always the same ol' answer... MORE MONEY!

Stonybaby

Serving the public has never been a priority for the hump. Tax payers should be happy he is there and how dare they bother him.

sandijunebug

What is the point of this. Why make it difficult on people? Especially our senior citizens. It's worked all these years , why mess with it now mr city manager. Wow

2008HD

Humpress should step up to the plate or should I say the drive thru service window as a part clerk.

tez5429

The finance director said in the Willard paper that " sometimes you have to make it less convenient for people, it's called being lazy" hmm I wonder how she would like pulling up to mcdonalds drive thru and being told " sorry you can't use our drive thru your getting lazy". !

JakeMac25

The city manager said when he came to Willard in 2001, the finance department comprised five full-time employees and one part-timer. Now, there are four full-time employees.

Isn't it the job of the city manager to avoid such issues? Like with budgeting and proper financial projections? Brian has been in office since 2001 to prepare for stuff like this. Not having money in a city budget doesn't happen over night, it happens over time. Like from 2001 to now. This is his forte, look at the previous cities he has been in. He needs to be replaced as city manager. At least run an ad and interview some people. Worst case scenario he stays and we're no worse off than we are now. Best case, we find someone that knows how to budget and doesn't blame the city for not passing levies or tax increases. No one in their right mind is going to give a guy more money that can't be trusted with it. The financial director needs to be held just as accountable since they are the ones applying the applications of the budget. They should have alerted someone of the issue before it became an issue. But then again what do you expect when there are rumors of double dipping on the water bills and ripping off customers.

The "problem" is that there has been a change with city council since 2001, with the majority of changes happening over the past 4 years. The new members are trying to put Willard back on the right track and are being met with resistance from the city manager. Council is on the right track and needs to be supported more. Brian is holding the streets of Willard ransom until the little baby gets more money. Learn to work with what you have, its your job Brian.

Dr. Information

With the amount of business in willard, there should be no financial issues at all. I keep hearing about the roads. Do they not pave the roads over there on a rotational basis?