Ohio attorney general seeks restitution for consumers from home services companies

Lawsuit alleges crews failed to perform promised work, performed shoddy or incomplete work or failed to provide consumers with necessary information.
Norwalk Reflector Staff
Jan 16, 2013

 

Ohio Attorney General Mike DeWine recently filed lawsuits seeking restitution for consumers harmed by two companies: IX Creations, of Columbus, and owner/operator George Ellish Jr.; and Roger Conrad Jr., doing business as C&R Concrete, of Sugar Grove.

"Suppliers of goods and services have to deliver to customers - not only is it the right thing to do, it's the law," DeWine said.

IX Creations offered services such as basement remodeling, roofing repair, and fence installation. The lawsuit filed recently in the Franklin County Common Pleas Court alleges that the company failed to perform promised work, performed shoddy or incomplete work, or failed to provide consumers with necessary information, such as a written date of estimated completion, a list of materials to be used,  and the amount charged for labor.

Consumer complaints received by the Attorney General's Office and the Better Business Bureau total losses in excess of $18,000. The Attorney General's lawsuit seeks restitution for consumers harmed by IX Creations, penalties, and injunctive relief.

A copy of the IX lawsuit can be found by clicking on the link below.

C&R Concrete specializes in providing concrete patios and driveways and the repair of concrete walls. Consumers complain that C&R's concrete work is uneven, unprofessional, and that the concrete cracked soon after installation. After consumers complained to C&R, Conrad never returned to provide repairs. The list of losses stands in excess of $40,000.

The attorney general's lawsuit, filed recently in Fairfield County, seeks reimbursement for consumers damaged by C&R Concrete, injunctive relief, and penalties.

A copy of the C&R lawsuit can be found by clicking on the link below.

DeWine reminds consumers that they should receive certain information from a home improvement contractor before work begins, including:
    * A complete description of the work to be done, timeframe, and the materials to be used.
    * A provision requiring written approval for any changes.
    * A written statement including the contractor's oral promises   and all  guarantees or warranties.
    * A provision stating the total cost for the work and the specific terms for payment of materials and labor.
    * A requirement for the contractor to obtain all necessary permits and inspections.

For more information, or to file a complaint, consumers can visit www.OhioAttorneyGeneral.gov or call (800) 282-0515.