Norwalk businessman Wayne Toczek said he became more aware of the importance of good customer service while writing a book on the topic.
He hopes people will read his book and, as a result, treat their customers the way they'd want to be treated.
Toczek, CEO of Innovation Services on Parsons Street, has written "The Cost and Price of: The Customer's Experience."
U.S. Bank N.A. as trustee to Bradley M. Hickey, 151 Hickory St., $59,000.
Michael S., Sr. and Stephanie A. George to Deutsche Bank National Trust Company, 139 Walnut St., $69,935.
Abigail Pregnancy Services is having its annual Walk for Life 2008 at Veteran's Memorial Lake Park beginning at 9 a.m. Saturday.
Men and women are needed to find others to sponsor them for the two-mile walk to raise funds for our pregnancy center.
Also, the group is looking for people who are willing to send a donation to Abigail Pregnancy Services with Walk for Life 2008 in the memo of their check.
Donations are really down for us with the rising cost of food and gasoline. People who raise $200 or more get a complimentary commemorative T-shirt as our way of showing our appreciation.
FORT LORAMIE - Country Concert at Hickory Hill Lakes is getting ready for its 28th annual music and camping festival to be held July 10 - 13.
The event brings country music's biggest stars to the 500-acre RV Park in Shelby County, Ohio. Music and camping fans from around the country travel to Fort Loramie to experience the four-day outdoor festival. On-site camping, the USA Karaoke Finals, bull riding and lots of great food and drink are also featured during the event.
A Sandusky man died after a Perkins Township crash Friday involving three vehicles.
Paul C. Smith, 34, was not wearing a helmet and suffered fatal injuries in the accident at the intersection of Ohio 4 and Bogart Road. Troopers with the Sandusky post of the state Highway Patrol said Smith's female passenger, whose will be released once her family has been notified, suffered serious injuries. A LifeFlight helicopter transferred her to St. Vincent Mercy Medical Center.
The Blue Ribbon committee has spoken Norwalk needs a new fire station, but the city will wait until 2009 to put a tax levy on the ballot in hopes that the economy improves and voters will approve funding.
"They think our citizens have many challenges right now and they didn't want to go to the citizens right now," Mayor Sue Lesch said.
JUNE 17, 1958
The top stories in the Reflector-Herald on this date 50 years ago:
School board Okays contracts for 78 teachers
No serious difficulty is anticipated in insuring that all Norwalk schools will be fully staffed when they reopen in the fall, Supt. James H. McBride reported last night after the board of education authorized limited or continuing contracts for 78 teachers.
HURON - Enchantment, intrigue, magic and madcap fun make up the Huron Playhouse's 2008 60th anniversary season, which begins July 1.
The season includes two shows The Huron Playhouse has not staged before: The musicals "Honk!' based on "The Ugly Duckling' and "Thoroughly Modern Millie.'
SANDUSKY - There's no business like show business....On with the show!
These lyrics from the musical "Annie Get Your Gun," represent the excitement swirling around the Sandusky State Theatre and new executive director Thomas T. Kazmierczak III.
The Buffalo, N.Y. area native and Huron resident officially launched the historic theater's 2008 80th Anniversary Friday.
NEW LONDON - Most of the action at Monday's school board meeting concerned hiring personnel.
Liz Ohm was employed as the head preschool teacher, and Tom Howell and Randy Hord will both teach middle school science.
Opportunity is that moment in time that flashes in front of you, wondering if you'll seize the chance to do something special.
I see my new responsibility as an opportunity to continue a life of service.
For Terri Barman, Father's Day doesn't come just once a year when it comes to her grandfather, Howard Stanfield.
She feels honored to spend time with her grandpa every Wednesday during golf season as they play 18 holes at the Sycamore Hills course.
K. Ronald Bailey knows he's facing a tough decision while defending shaken baby suspect Jeffrey D. Resor he told potential jurors as much this morning in Huron County Common Pleas Court.
"One of the decisions I have to make is, 'Does Jeffrey take the stand?,'" Bailey said during jury selection.
The Norwalk Clothing Bank's mission statement is to help provide basic needs. But if people donate items in the wrong way, those people's generosity will turn into unusable trash.
Jean Row, manager of the Clothing Bank, said there are procedures for dropping off items for donations. Items should be dropped off when they are open. If they are closed, there is a drop box.
COLUMBUS - Tyler Butler recently was selected to be a founding member of The Ohio State University's I BEAM Society.
The I BEAM Society is an 88 member student organization whose purpose is to represent the impact each county in Ohio has on The Ohio State University. One student from each county was chosen through a selective application process in order to find students who truly embody the spirit of their home county. Butler was chosen and will serve as the student representative from Huron County.
News you won't get from liberal media.
Do you know that on a $4 gallon of gas the government takes in taxes $0.61 and those greedy oil companies make $0.24? (Figures approximate) So out of $4 you spend, the governments' share, for just being there, is 15 percent and the oil companies share is six percent. The oil companies are those dirty rotten scoundrels who are ripping us off! The government is our benevolent, loving caretaker.