A former city of Norwalk official voiced concern at last week's city council meeting about his recent experience with the 9-1-1 system.
Dale Sheppard, who served as safety-service director for six years under former mayor Sue Lesch, told council he recently tried to call 9-1-1 from his uptown Norwalk residence using his American Broadband telephone service.
Sheppard said a fight had broken out behind an uptown bar and police were likely needed, so he dialed 9-1-1.
Sheppard said he got ahold of a 9-1-1 operator all right -- but in Ottawa County.
After 15 minutes worth of transfers, Sheppard was finally able to tell local dispatchers of the fight's location, but by then, the fight had broken up.
A story about this subject was published in Monday's Norwalk Reflector.