FOX releases details of 'Kitchen Nightmares' Mill Street Bistro episodes

Parts 1 and 2 will air March 1 and 8, respectively.
Norwalk Reflector Staff
Feb 20, 2013

The first of two "Kitchen Nightmares" episodes featuring Mill Street Bistro in Norwalk will air at 8 p.m. March 1 on FOX.

Part two will air one week later, at 8 p.m. March 8.

At one time FOX announced part one of the Mill Street Bistro episodes would air this week. However, the networked pushed back the dates. Instead, this week's episode features Nino's Italian Restaurant in Long Beach, Calif.

"Kitchen Nightmares" and its host, Chef Gordon Ramsay, were in Norwalk last June for about a week of filming.

Here is the show synopsis on the "Kitchen Nightmares" portion of Fox's website: "Chef Gordon Ramsay travels to Norwalk to visit Mill Street Bistro in the first part of a special two-part episode of 'Kitchen Nightmares.' Located in the heart of farm country, Chef Ramsay meets Joe (Nagy), the most pretentious restaurant owner he's ever met. Joe claims his restaurant is farm-to-table, but the so-called bistro proves to be anything but. Joe runs his staff like a dictator and has trouble listening to any views aside from his own. From his hostile attitude toward the staff and customers, to the overpriced and tasteless recipes being served, Chef Ramsay realizes that Joe is in denial and resistant to change. Find out if Ramsay can take on this stubborn owner."

For other details about "Kitchen Nightmares," visit the show's website at http://www.fox.com/kitchennightmares/

Comments

Whiskey Tango F...

based on the rave reviews of the food and service that i have heard and read I think we already know the anwser to the question. Maybe Taco Cart guy will open up this joint when it finally gets put out of it's misery. Yummm Dos Gringos.... Hurry up spring!!!

StuHart

I heard Dos Gringos hooked up with the American Legion?

Second Opinion

Pretentious “Attempting to impress by affecting greater importance, talent, culture, etc., than is actually possessed.”. Ramsey has the NEVER to call someone else Pretentious!!! LOL His own restaurants have been told to remove their Michelin Star rating! Ramsey is out to make a show and it’s a known fact that he only invites those attending the production meals that have negative things to say about the establishment. In other words, he’s looking for sheep that will play to the story line. I received the application for this show and the questions were slanted, they didn’t want anyone except those who were critical.
BTW, Bistro has good or better than average reviews, I’m surprised you didn’t Google the name before posting what you did. But Ramsey will successfully make the restaurant appear to be a torture chamber for anyone who eats there, maybe Ramsey should do a show on himself!

Jonathan Christman

I have to disagree with you on the people who were given reservations, I know several local families including myself that were give reservations. After filling out the reservations questions, i was invited to the Sunday afternoon service and there were two other families for the same seating. One of the other families was also from right here in Norwalk and the other was from Medina. Both of the other families had eaten there before and were not negative about their previosu experiences. I know because we had to sit outside the restaraunt for an hour before Ramsay arrived so we talked amongst us a lot. I go there a few times a year, I have always thought it was a little pricey but the food has been OK. I asked the producers specifically why there were only 3 families for the lunch service and they asked me "How many people were in the restaraunt the last time you were here?" I said, "None we were the only ones in the restaraunt" They then asked, "How long did it take to get your food?" to which I said "Well it did take a while". And the last response from the producer was "How long do you think it would take if the restaraunt was full"..I relented, "Enough said" Unfortunately I realy felt the quality of the food for the showed had gone way down from our previous visit. My elk medallions where quite chewey not at all like the previous time I had ordered the same meal. I travel for a living so I get to eat at nice restaraunts all over the U.S. so I have a pretty big list of comparisons. I discount the single "bad" meal I have had there and whil I had not had a chance to go back since the show filmed I look forward to going back there soon. I also know of 2 other families who got reservations for the Saturday evening service as well as another who was invited to one of the post transformation seatings. None of those people had negeative expectations prior to their visits.

Below are my actual responses to the questionaire they sent for the reservations. As you can see, nothing negative there.

1. HOW MANY TIMES A MONTH DO YOU DINE OUT IN THE NORWALK OR SURROUNDING AREAS?

Three

2. WHAT ARE YOUR TOP 5 FAVORITE RESTAURANTS IN THE NORWALK AREA?
1. Rathskeller
2. Mill St. Bistro
3. Casa Fiesta
4. Berry's
5. Roadhouse - Sandusky
(these ratings are based on convenience and price no quality)

3. WHEN CHOOSING AN LOCAL RESTAURANT TO DINE AT, WHAT DO YOU LOOK FOR?
#1 Good food

4. WHAT TYPE OF RESTAURANT WOULD YOU MOST LIKE TO SEE IN THE NORWALK AREA?
A. UPSCALE DINING/SPECIAL OCCASION RESTAURANT
B. MODERN AMERICAN BAR & GRILL (GOURMET BAR FOOD)
C. CHAIN RESTAURANT (OLIVE GARDEN, MACARONI GRILL, ETC.)
D. OTHER: (SPECIFY) ____________________________________________

Definitely A - I would go to the Bistro more often is the food was better than just OK.

5. WHAT TYPE OF RESTAURANT IS MOST LACKING IN NORWALK AND ITS SURROUNDING AREAS?
Fine dining, and a great steak house.

6. WHAT IS THE MOST YOU WILL PAY FOR A MEAL IN NORWALK?
Depends on quality. I travel extensively and will pay more dollars for a better meal.

7. HAVE YOU EVER BEEN TO THE RESTAURANT MILL STREET BISTRO?
YES WHEN? A MONTH or so ago___________________________________________________
WHY NOT?__________________________________________________

8. WHAT HAVE YOU HEARD ABOUT IT?
High prices - but that doesn't bother me. I like the food, but it is just OK not great.

9. WHAT DID YOU THINK OF THE RESTAURANT? (BE SPECIFIC)
• FOOD _OK_________________________________________________
• STAFF __Helpfull________________________________________________
• SERVICE __sometimes a little slow but not terrible________________________________________________
• ATMOSPHERE _calm and nice.____________________________________________
• DÉCOR __I like what they have done with the place since it was the Press Box________________________________________________

10. WOULD YOU GO BACK? WHY/WHY NOT?
Yes, I go there every few months.

11. WHAT WOULD YOU CHANGE ABOUT MILL STREET BISTRO?
Improve the food quality to GREAT

Born and raised...

1st of all - get over it. I can't wait to see this episode. I am completely impressed with Gordon Ramsey's success and standards. I feel like if people don't want his help or opinion then don't ask for it. He didn't just come to Norwalk Ohio for fun, he came to help. Have a little respect and try humbling yourself. 2nd he is doing a tv show. If you don't like Gordon then don't watch his shows. It is for tv and if you expected him to come in and say everything was fine then you are sadly mistaken. It is called ratings! Another thing is that you want to criticize that one of his 24 restaurants lost it's Michelin stars. I would like to see you try to juggle a family, several tv shows, and 24 restaurants!!! I am sure he is unhappy with the outcome so who are you to criticize. This is the kind of attitude Gordon talks about all the time. It is a poor attitude and I hope no one takes you seriously. Gordon is a professional with professional standards. 1 thing wrong with the world today is that people are lazy and take too many shortcuts. And btw Gordon does not need to do a show on himself. His report and accomplishments speak for themselves. I am sure you are a tv dinner kind of guy so sit back and eat it!

bikerwife

We have been there one time..Wasn't impressed..The prices are to high for what u get portion wise,& the service was slow & rude..

Born and raised...

I agree! One should never compromise portion sizes if they want to make it. This is also something Gordon talks about in his shows.

kellybeck

I would like to try the place again but i was asked to not come back after I asked for my steak to be done a little more. Sorry, 155 is not medium rare, 165. All my sides were good. My wife's food was great and our server was great.

Jonathan Christman

Medium rare is warm red center; cooked to 130–140 °F Did you mean wedium well?

kellybeck

It was last July when we went. I did get the numbers wrong, sorry about that. I just wanted it done a bit more and he argued with me about it.

Born and raised...

It does not really matter if the customer thinks they know what temps are supposed to be. If they tell them they want it more done the employee/ owner should bite thier lip and walk back to the kitchen - complain to the chef that the customer doesn't know what they're talking about but that they want it more done. Then it should be done. Normally chef's are the only one's who get frustrated by this - not the server or owner. Take responsibility and don't play the blame game. I hate that about restaurants now a days - always blaming instead of just doing it as it should be!
Customer service is compromised when employees blame!

Michael Saviador

My family and I have been going there for years before the show came to town and most recently after the changes that the owner actually did himself, I can tell you this much...while the Mill Street Bistro might not be for everyone it sure it quite the experience when you actually enjoy fine dining and are looking for something unique.

Now The Rest of...

Tried it after the alleged make over, the food was OK, noting special, the young lady at the bar who used to work at the Dinky is a great addition, other than that don't plan to return. Its not what you pay, its what you get for your money. I have payed $100 and more for dinner/cocktails for my wife and I in larger metro areas and even in downtown Sandusky and enjoyed the fine dining experience and thought it was a great value, likewise I have spent $20 and thought I was cheated when we were just looking for a "quick dinner out." This owner has to decide, am I a fine dining destination and experience where people will pay $75 and above for a few hours or more or a local niche restaurant with Elk and Buffalo type fare. Lets face it the neighborhood is not exactly what you might expect for finer dining. One suggestion when serving the burgers on the wood slate, use sealed wood, otherwise not real sanitary. I did enjoy the Buffalo chili.....

rickross2

Moderators have removed this comment because it contained Profane, obscene, sexual or derogatory language.

Born and raised...

funny! good comment. I appreciated it even if no one else did. Agreed!

Michael Saviador

Well saying that you've been many places is great, maybe those places are better suited for you to put forth your energy in trying to E beat...all these fake screen names only tell me one thing. Either you dont have the fortitude or means to actually enjoy a GREAT meal or else you have a hidden agenda that you dont want anyone else to know. It's quite obvious that you have been disgruntled in some form and the Mill Street Bistro is far & above all of that, they provide quality service & meals to patrons that can actually appreciate it. Not to say that you can not, but i'd wager that Rick does not want anything to do with the Mill Street Bistro, or else he already would've and would NOT be using a fake Screen Name. Get off you're couch and go bother the girls at wendy's man. Joe is the epitome of all the restrauntuers of this county, and you can just sit on your labtop and throw cheapshots at the guy?> You & I both know that you're better suited for fast food. Last week you were all about the Mill, now you want to punch the guy?> on a social media site? No you do NOT.

Now The Rest of...

Clearly Michael you can't stand anyone with an opinion that does not agree with you, it's quit alright that you seem to like this establishment, I for one consider it very average. I enjoy fine dining and have experienced it in many venues. If you consider this fine dining, to each their own. These blogs are for anyone to express their opinions.

Born and raised...

I disagree. My fiance is the exec. chef at a small town restaurant. He has done a lot to pick up business there over the past 2 years. Some of the things he has done to make sure standards are met is to give the customer what they are paying for. They have accommodated the people and not the rest. itself. If he has to cut the price down a little he does while at the same time not compromising the standards, portion sizes, or quality. These things are important to the people of the community, thus the restaurant is up 50% from the previous years. Don't act holier than thou as you seem to not understand how the restaurant business works.

Born and raised...

also I don't think it is helping business any if you suggest people don't go there. The owner may not appreciate that.

kellybeck

@ Michael, I tried your tactics before. I use my own name and get hammered on this site. Thats okay. As long as you think that you speak the truth then keep on posting. Dont be afraid to stick up for what you are willing to talk about with your own name posted.....

doc5798a

C'mon, the Mill Street is not anywhere close to fine dining, but when compared to Berry's it might be. The last time And final time I dined there ( I had a groupon) he came to my table and told me I wasn't eating my prime rib right, because I wasn't using the au jus sauce, and insisting I have never had a better prime rib in my life. The only thing I was ever impressed with there is his elk chili. If I am going to pay those kind of prices, I want something in return than just mediocre. And don't let him know your not a Republican, then he is in your face degrading you. The guy is a price if work.

Second Opinion

I find it strange that you let him know anything about your political standing. What where you doing, trying to bring up politically correctness when you should have been enjoying your meal? seems that its not the owner that is a piece of work but .......

doc5798a

Sorry, if work lol

Rabbi

I find it interesting that although there are people who cearly enjoy Mill St. Bistro, there is an equal (and perhaps greater number) of people who don't like the place. It's clear to me that just because you have the money to open a restaraunt doesn't mean you should. It's clear that the owner leaves something to be desired when it comes to customer service. It can be argued that the show will some how "slant" things in order to create a story line. You can't unsay what is said on camera, or undo what is done on camera. No amount of editing can change that.

Second Opinion

BUT, look at Trip-Advisor, Yahoo, and other sites where restaurants are rated and this place before the show had above average ratings.
I personally believe its the price:Value ratio that is causing the establishments problem.

Again, I find it strange that of all the people in the world to use the word 'presumptuous' it was Ramsey, the filthy mouth arrogant sleaze that thinks he's the gift to mankind because he can cook. HE'S the looser in my mind.

Born and raised...

he is actually quite an extraordinary man. I think if you could understand where he has been and where he comes from you may understand why he chooses to act that way. Those were the same tactics used on him to get him to succeed in life (which he has). He has atough veneer and reasonably so. He is helping so why doesnt he have the right to bad mouth it inot the thick skulls of these owners. Have you seen some of the rest. he helps? They are filthy disgusting rat holes and they should be ashamed of how they claim to do business. That being said why can't he have a filthy mouth if he has to deal with the filth. He is trying to better people and he didnt get where he is today by someone coddling him when he messed up. The world is full of a bunch of pansies who cant handle criticism. Wake up and smell the coffee. Quit making excuses for people not working to the full capacity. It is a big part of what is wrong with America. Maybe we need more refined gentleman with potty mouths here in the U.S.

badattitude72

All I can say is Fox sums Joe up exactly how he is and kellybeck isn't joking I am friends with the person who served them that night and that is how it was told to me word for word and I know Joe this is who he relay is I have no use or sympathy for him he makes me sick he is about to find out karma sucks time to reap what you sew Joe

Second Opinion

was this before or after the filming?

kellybeck

I went in July, after filming. He had 4 entrees on the menu because he was closing for a couple weeks to work at PIB. The food was good, but for the price, it should be cooked right.

Born and raised...

what a joke! he does the show, then cuts the menu down, then closes to work some where else? Hopefully Gordon does a follow up on them - I'm sure he is real happy about that.

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