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Phone scam targeting energy assistance consumers

Norwalk Reflector Staff • Feb 15, 2014 at 9:12 AM

People claiming to be representatives of an energy assistance program are calling elderly individuals and requesting personal information, state officials say.

The Ohio Development Services Agency has received several calls from elderly clients stating that they have received phone calls from individuals claiming to be representatives of “HEAP” or “The Home Energy Assistance Program” requesting personal bank account information and social security numbers.

Clients state the calls come from an 800 number. In all cases, the caller states that “HEAP” has been awarded extra money to assist consumers due to the recent cold snap. Account numbers are requested in order to credit the award to their bank account.

“Please be aware that these calls are fraudulent, and that personal information should never be given out over the phone,” states a press release from the Ohio District 5 Area Agency on Aging, Inc. “Anyone who feels they may have been a target should contact local law enforcement.”

For more information, please contact the Ohio District 5 Area Agency on Aging, Inc. at (419) 524-4144 or (800) 860-5799, or visit the website at www.aaa5ohio.org.

The Area Agency on Aging covers 9 counties, including Ashland, Crawford, Knox, Huron, Marion, Morrow, Richland, Seneca and Wyandot.

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