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Business in brief

Norwalk Reflector Staff • Oct 29, 2015 at 12:55 PM

Quadax looking to consolidate

Quadax Inc., a provider of electronic billing services to the health care field, is pursuing a plan to consolidate from multiple suburban locations to a single site by buying and expanding the Advanstar Communications building in Middleburg Heights.

The company, based in Fairview Park, is looking to put 273 employees into one location and may create 100 more jobs within three years after it moves to Middleburg Heights, according to the Ohio Tax Credit Authority. The authority said that it had approved state income tax credits valued at a total of $324,967 over the next 14 years for Quadax to help facilitate the move.

Quadax would expand the 86,000-square-foot building at 7500 Old Oak Blvd. to 100,000 square feet in order to house its headquarters and operations center there, according to the Ohio Department of Development.

Gary Starr, mayor of Middleburg Heights, said Quadax is considering the Advanstar building along with other locations locally and out of state because it is landlocked and cannot expand at its existing locations.

Quadax is trying to keep its plans under wraps.

John Leskiw, one of two Quadax CEOs, said the privately held company hopes to make a decision about its operations this month. He declined to discuss other options the company is considering or to comment on the potential Advanstar transaction. In addition to three offices in the western suburbs in Fairview Park and Westlake Quadax has offices in Beachwood, Columbus, Norwalk and Youngstown, according to its web site.

AT&T upgrades cell sites in area

AT&T Inc., the nation's largest wireless carrier, announced its wireless unit, formerly Cingular, has upgraded and expanded its wireless service by launching several new cell sites in the Norwalk area.

The new sites bring new or enhanced coverage to the company's wireless customers in the following areas:

Northern area of Norwalk and parts of Milan, north along U.S. 250 toward the Ohio Turnpike

Western part of Norwalk, along Ohio 61

Eastern part of Norwalk, along Ohio 18 and Ohio 61

Along with these three new cell sites in Norwalk, AT&T has launched seven additional sites covering northern Huron and southern Erie counties.

Museum Day set for May 19

SANDUSKY - International Museum Day is May 19 and four local organizations are working together to celebrate.

Sponsored by The Sandusky/Erie County Community Foundation and the Randolph J. and Estelle M. Dorn Foundation, the Eleutheros Cooke House, Follett House, Merry-Go-Round Museum and Sandusky Maritime Museum will offer free admission, along with arts, crafts, and activities at each museum.

Cooke House will entertain with Victorian lawn games, including croquet and hoops rolls, while visitors to the Maritime Museum can make a paddleboat and take a boat ride. The Merry-Go-Round Museum will offer the opportunity for budding artists to paint their own "horse." At the Follett House, guests will enjoy Victorian crafts.

The Sandusky Trolley will run between the four museums throughout the day. Visitors to all four museums will have an opportunity to win a "Museum Basket" with gift items from each organization.

OCC disputes Verizon settlement

COLUMBUS - The Office of the Ohio Consumers' Counsel (OCC), the residential utility consumer advocate, told state regulators a proposed settlement involving Verizon's local telephone service is inadequate and not in the public's interest. Verizon has approximately 562,000 traditional residential lines in Ohio.

The company's wireless service is not at issue. Additionally, the OCC asked for local public hearings to provide customers with an opportunity to voice their opinions about Verizon's service quality.

The OCC believes that the settlement, which has been agreed to by Verizon and the staff of the Public Utilities Commission of Ohio (PUCO), fails to provide adequate remedies given the extent and duration of Verizon's service quality problems. The settlement is pending approval by the PUCO Commissioners.

"From delayed repairs to missed customer appointments, the problems experienced by Verizon customers appear to violate state consumer protection standards. The proposed settlement does not provide strong enough remedies or ensure that residents will begin receiving better local telephone service from Verizon," said Janine Migden-Ostrander, Consumers' Counsel. "We urge the PUCO to put customers' needs first by rejecting the settlement."

In April, the OCC asked the PUCO to order the company to show cause why it should not be found to be providing inadequate service. The OCC urged the PUCO to require Verizon to provide an action plan to bring its local service into compliance within three months and submit monthly data to show its repair and installation performance for the next two years.

The OCC also asked the PUCO to consider ordering Verizon to provide customer benefits to make up for what appeared to be systemic service quality problems, and to look at imposing penalties based on certain service quality findings.

To place an item in "Business in Brief," send the information to staff writer Nicholas White in care of the Norwalk Reflector, 61 E. Monroe St., Norwalk, Ohio 44857, call him at (419) 668-3771, ext. 243 or email white@goreflector.com.

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